Contact and purposes
This notice explains information processed through orders, accounts, shipping and support at petyak.net. Privacy requests can be submitted through the site’s private support form. Information is used as needed to process orders, verify payments, deliver goods, answer customers and secure the service.
Information processed
Orders involve names, contact details, email, shipping and billing addresses, products, quantities, amounts and payment and shipping status. Members use account and authentication information. Support includes names, email, messages and any linked order. Reviews may publicly show submitted text and display names. Access and anti-spam records may include IP addresses and browser information.
External services and notifications
Support uses Telegram, transmitting names, order numbers and messages to the operator’s conversations. Confirmed crypto payment alerts use Discord, transmitting order numbers, amounts, coins, networks and transaction IDs without customer names or addresses. Reply emails contain a new-reply notification and a private support link, not the reply body. External services are used as needed for hosting, email, fulfilment and tracking.
Cookies, language and crypto records
Cookies or browser storage support cart, login and language functions. Blocking or deleting them may affect these functions. Transaction IDs and blockchain information are used to verify crypto payments. Public blockchain records may remain independently of deletion of a website account or order information.
Retention and requests
No automatic-deletion period currently applies across all account, order and support information. Submit requests for access, correction or deletion through private support. After any necessary identity checks, we will review order processing, dispute handling and legal retention needs and explain available action or restrictions. Do not send passwords, private keys or recovery phrases.